This website is operated by Onion Nutrition (Hong Kong) Limited. We value your privacy and are committed to protecting your personal information. Please read this Privacy Policy carefully to understand how we collect, use, and protect your information.

1. Scope
This Privacy Policy applies to personal information collected when you access or use this website and our related services.

This policy does not apply to third-party websites linked from our website or to any third party that we do not own, control, or manage.

2. Information We Collect and How We Use It
When you use our website or services, we may collect information such as:

• Name
• Email address
• Phone number
• Shipping address
• Website usage data, including browsing activity and timestamps

We may use your information for purposes including:

• Processing and fulfilling orders
• Arranging shipping and delivery
• Providing customer service and communicating with you
• Analyzing website performance and customer behavior
• Improving our products, services, and overall customer experience

We will not use your personal information for purposes other than those described in this policy without your consent, unless otherwise required or permitted by law.

3. Log Data
When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Date and time of access
• Browsing and activity data

This information may be used for website operation, security, analytics, and service improvement.

4. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Access to personal information is limited to authorized personnel who require it to perform their duties.

When we work with third-party service providers, such as shipping carriers, payment processors, or other service providers, they are expected to handle personal information appropriately and in accordance with applicable privacy and data protection requirements.

5. Sharing and Disclosure of Information
We do not sell or rent your personal information to third parties.

We may share or disclose your information when:

• You have given us your consent
• Required or permitted by law or regulatory authorities
• Necessary to provide our services, such as payment processing, order fulfillment, or shipping
• Necessary to prevent fraud, illegal activity, or security threats
• Necessary to protect our rights, property, or legitimate interests
• Necessary to protect the safety or vital interests of you or others

6. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic and performance.

You may disable or manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, or applicable requirements.

Any updates will be posted on this website and will take effect upon publication unless otherwise stated.

8. Access, Correction, and Deletion of Personal Information
You may access or update certain personal information by logging into your account.

If you would like to request access to, correction of, or deletion of your personal information, or have questions about how your information is handled, please contact us:

Email: marketing@itsonion.co